A PROBLEM with police IT systems that saw officers going back to working on paper has now been fixed.

Greater Manchester Police (GMP) has been dealing with issues with their computers for some time but on Tuesday a failed upgrade created further chaos, causing senior officers to declare a “critical incident”.

It is believed that officers were unable to enter details about crimes and offenders into the system

In a statement released yesterday, the force said the issue with PoliceWorks, part of the system used by most officers, has now been resolved and all users have regained access.

A spokesman for GMP said: “Our suppliers have worked tirelessly to rectify the issue and continue to rectify any problems officers are experiencing in the live version.

“The 2.6 launch has been successful and work is now underway to fine-tune the new version to best suit the needs of frontline officers.

“This includes improving the performance of the system and responding to officer feedback; by putting patches and fixes in place to ensure the system is fully utilised.

“The contingency plans used over the last two days have included officers reverting to work on paper. This is an effective way of recording information and is something officers do on a daily basis in addition to using the system.

“The resilience and hard work of GMP officers has meant there has been minimal impact to the service we provide to the public.”

The system used by police is called iOPs (Integrated Police Operating System) and was installed at a cost of £29m six months ago.