A CARE home has been ordered to improve again with safety concerns raised about its checks over whether visitors have coronavirus symptoms.

Woodland Care Home on Queen Street in Oldham has an overall rating of "requires improvement" after a review by healthcare watchdog, the Care Quality Commission (CQC).

The safety and leadership at the site, which was looking after 12 people at the time of the unannounced inspection in April, was ranked as "requires improvement".

The care home's effectiveness scored "good".

The CQC said the inspection was "prompted in part due to concerns shared with us by the local authority" before the visit "including the safe welfare of people living at the home, the environment, food quality and leadership".

An inspection in November last year also left the care home with an overall rating of "requires improvement".

The report said: "People still did not receive their medication safely and as prescribed.

"Infection control procedures were not always followed and were not assured safe practices were followed with regards to social distancing and the use of PPE.

"A process was not in place to capture information about whether visitors were experiencing symptoms of Covid-19 or had visited another country recently.

"We have identified breaches in relation to safe care and treatment and good governance at this inspection.

"Recent staff and residents meeting had not been held to enable feedback to be provided to ensure the home could continually improve."

There were some positives though.

The report added: "Staff told us there was enough training available to support them in their roles.

"People told us they received appropriate support to maintain good nutrition and hydration and the home had good links with other health care professionals.

"People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests."


In response to the report, a council spokesman said: "Following concerns about quality of care, Woodland Care Home have been working closely with Oldham Council on a comprehensive Improvement Plan, which pre-dates and incorporates the recent Care Quality Commission (CQC) inspection. 

"The council have been providing a range of support to the home around this and linking in wider partners.  

"The CQC inspection took place on April 14 and the home has made significant improvements in recent weeks. 

"While focussing on the improvements that have been and continue to be made, Woodland will not be undertaking any new admissions. 

"The inspection on April 14 was a focused inspection and only assessed three out of the five domains, safe, effective and well-led. 

"Under the domain of 'effective' the home achieved a rating of good, which is an improvement from their last inspection. 

"Although the home retained 'requires improvement' for safe and well-led the home has responded pro-actively in relation to the management structure and governance arrangements now in place.  

"The council and partners will continue to work closely with the home to ensure improvements continue and are sustained.

"The safety and wellbeing of the people who live at Woodland Care Home remains our main priority."